RETURNS & EXCHANGES 

 

 

EXCHANGES
 

Love your new shoes but they don’t quite fit?!
Follow these easy steps and we will get your new pair over to you as soon as possible!

 

 

STEP 1

We'd love you to keep your packaging the shoes came in to reduce waste and save you buying new packaging material.

 

Ensure the shoes are in the original box with their full internal packaging, unworn, and undamaged.

STEP 2

Simply drop us an email at gday@thebondishoeclub.com or hit reply on your order confirmation email, and let us know your:
 

  • Name

  • Order number

  • New size/ print request

Orders must be returned to us within 30 days from the date of purchase (as indicated on your invoice)

STEP 3

If you're based in Australia, we will reply with a FREE returns label for Aus Post for you to:
 

  • Print out

  • Sign the bottom

  • Stick onto the return

  • Post at your closest Aus Post
     

For international returns, we do not provide free postage and the cost will need to be covered by you.

STEP 4

Once we have received your return, we will contact you to let you know, process your new order, and get it sent out to you the same day.

 

STEP 5

Enjoy your new shoes!

 

 

 

 

RETURNS

If you would like to make a return for a refund, please follow the steps below:

 

STEP 1

We'd love you to keep your packaging the shoes came in to reduce waste and save you buying new packaging material.

Ensure the shoes are in the original box with their full internal packaging, unworn, and undamaged.

STEP 2

Simply drop us an email at gday@thebondishoeclub.com or hit reply on your order confirmation email, and let us know your:
 

  • Name

  • Order number

  • Reason for return

Orders must be returned to us within 30 days from the date of purchase (as indicated on your invoice)

STEP 3

If you're based in Australia, we will reply with a FREE returns label for Aus Post for you to:
 

  • Print out

  • Sign the bottom

  • Stick onto the return

  • Post at your closest Aus Post
     

For international returns, we do not provide free postage and the cost will need to be covered by you.

STEP 4

Once we have received your return, we will process your order, contact you to let you know they have been received and checked, and refund you the same day. Please allow 3-5 working days for this to clear and appear on your CC statement/ in your account.

FREE SHIPPING & RETURNS AUSTRALIA WIDE PLUS AFTERPAY NOW AVAILABLE!

THE BONDI SHOE CLUB®

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